Contact Klarpick
One address for corrections, press enquiries and partnership questions — and what happens after you write.
Klarpick is published from Finland in seven languages. Everything below arrives at the same address, and it is read by whoever is writing the comparisons that week — not by a support queue.
Corrections to a price or a figure
This is the message we want most. Every price on the site was read from the provider’s own price list on a named date, and price lists change between our checks. If a figure here disagrees with what the provider shows you, we would rather hear it from you than find it ourselves three months later.
Tell us the page and what you saw. You do not need to explain it further — we re-read the provider’s price list ourselves, because a figure copied from a reader is no better sourced than a figure copied from another comparison site.
What happens next is always the same: a corrected figure gets a new check date, and the change is written into the public changelog with what was wrong and when it changed. We do not edit a number quietly.
Press, research and reuse
The dated price data behind the comparisons is published openly, and it may be quoted with a link to the source page. If you need a figure that is not on the site, or want to know how a particular number was read, ask — the method describes the general rule, and we can tell you what was done in a specific case.
If you make one of the tools we compare
Two kinds of message are welcome. A factual correction is handled exactly like any other: we re-read the source and fix what is wrong. A note that your pricing or free plan has changed is also useful, because it tells us to re-check early rather than at the next 90-day round.
One kind is not. We do not accept payment for a place in a comparison, for a better position in one, or for the removal of a weakness we have written. How the site is funded is public, and the tools that pay us nothing are compared on the same terms as the ones that do.
What to expect
Klarpick is a small operation, not a newsroom with someone on duty. Corrections are handled first and usually within a few days; other messages can take longer. We answer in English and Finnish.